Providing your customers useful and relevant information

Many ads are aimed at interrupting a consumer to get them to pay attention to the ad, but this approach has proven less effective on the Web, as consumers often come online to pursue an interest or perform a task, such as finding a local restaurant or booking an airline ticket. To address this, many advertisers are moving away from interruption toward helping consumers accomplish their tasks by offering commercial messages that are useful, helpful and relevant.


Hear more on this strategy from Jim Lecinski, Managing Director, U.S. Sales, and think about incorporating this idea into your 2010 planning:

(watch video on YouTube)

Posted by Amanda Kelly, Inside AdWords crew




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